Product Information
What is UltraBurn™?
How long before I start seeing results with UltraBurn™?
Are there any side effects with UltraBurn™?
What are the ingredients in UltraBurn™?
Ordering & Return Information
What is your return policy?
Can I call you to place an order?
Can I fax an order to you?
Can I order using a money order?
What are the terms of my magazine subscription?
Shipping Information, United States
How soon will you ship my order?
How long before my order arrives?
What do you charge for shipping?
Is the package discreet?
Shipping Information, International
Do you ship internationally?
What do you charge for shipping and handling?
How long before my order arrives?
What happens if my order does not clear customs?
Will I be charged a customs fee or tax?
Is the package discreet?
Security and Privacy
Is your website secure?
What information do you collect?
Contact Us
Click here to contact us if you have more questions.
Product Information:
What is UltraBurn™?
UltraBurn™ is a breakthrough nonprescription weight loss pill containing 7-Oxo DHEA which has been clinically proven to activate thermogenic enzymes that signal your
body to use stored fat for energy.
How long before I start seeing results with UltraBurn™?
Many customers will see and feel results in just a few days. Others need up to a week.
Are there any side effects with UltraBurn™?
7-Oxo DHEA has been proven over and over to be completely safe.
What are the ingredients in UltraBurn™?
7-Oxo DHEA and nothing else. No cheap fillers and no unnecessary ingredients.
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Ordering & Return Information:
What is your return policy?
Your UltraBurn™ order is Guaranteed for 30 days from the day you place your order. If you are unhappy with UltraBurn™ for any reason you may return your order for a refund less a $7.95 restocking fee plus expedited shipping fees and insurance, if any.
Click here to notify us of your intention to return your order – When you fill out this form, please include your name, address, zip code, email address, and invoice number if available. We will email return instructions back to you within 48 hours.
Important!
All returns subject to a minimum $7.95 restocking fee, plus expedited shipping fees and insurance, if any. Discounted products other than UltraBurn™ purchased on this site cannot be returned or refunded.
Can I call you to place an order?
Yes! Our professional Customer Service Representatives are available 9am-6pm EST Monday-Friday.
Hours: 9am-6pm EST Monday-Friday
US & Canada Toll Free: 800-515-1070
UK Toll Free: 0800-0326278
All Other Countries: (201) 876-2570
Fax: (201) 876-2501
Can I fax an order to you?
Yes! You can fax an order to us if you live in the United States. Please click here to see the order form. After printing and filling out the order form, please fax it to (201) 876-2501.
Can I order using a money order?
Yes! We will gladly accept a money order. Please choose one of these options to see an order form.
*Please note: We do not accept checks of any kind. We can only accept money orders.
Click here if you live in the United States
Click here if you live outside the United States
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Shipping Information – United States:
How soon will you ship my order?
When you order before 6:00 pm, Eastern Standard Time, your order will normally ship the next business day. Orders placed after 6:00 pm EST, or on Saturday and Sunday, will normally ship within 48 hours.
How long before my order arrives?
The following are approximate delivery times from the ship date:
First Class Mail – 3 to 8 business days
Priority Mail – 2 to 4 business days
Express Mail – 1 to 2 business days
What do you charge for shipping and handling?
First Class Mail – $7.95
Priority Mail – $12.95
Express Mail – $22.95
For domestic orders, there is no S&H charge when you purchase the 4 month supply!
Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Urban Nutrition, and your name and address.
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Shipping Information – International:
Do you ship internationally?
Yes, we ship to most countries. If your country is listed on the order page, we will ship to you. However, for some countries, we must require a money order or bank draft (US DOLLARS) in advance, and charge $20.00 (US) for shipping and handling. To inquire about your country specifically, please click here and fill out this form.
What do you charge for shipping and handling?
For regular parcel post, the shipping and handling fee is $20.00 (US). Global Priority, if available for your country, costs $25.00 (US). Courier delivery is available for some countries and costs $35.00 to $45.00 (US) To inquire about your country specifically, please click here and fill out this form.
How long before my order arrives?
Most international orders are delivered in 10 days. Please note: Customs clearance may delay the delivery of your order by up to an additional two weeks depending on your country.
What happens if my order does not clear customs?
If you provide us with the appropriate documentation from your Customs Department, we will refund your purchase, less a restocking fee of $20.00 plus any expedited shipping services, if any. Or, at your request, we will re-ship your order, but we must charge shipping and handling again. If we re-ship your order and it again does not clear customs, we will refund your purchase less the restocking fee as described above. Sorry, but we cannot ship a third time.
Will I be charged a customs fee or tax?
Most countries today charge their citizens an import duty or tax. We are unable to determine this in advance, and you will be responsible for this cost.
Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Urban Nutrition, and your name and address.
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Security & Privacy:
Is your website secure?
Absolutely. Ordering on our site is safe and 100% guaranteed. We utilize the industry standard, state-of-the-art SECURE SOCKET LAYER CHECK-OUT system that is necessary to make shopping online perfectly safe. Your order information is delivered directly to us via a secure-session encryption process. Your information is scrambled before it is even sent to us, making it impossible for unauthorized individuals to access it.
What information do you collect?
We collect only the required information to process your order, such as your name, address, phone number (we will not call you unless there is a problem with your order), and credit card number.
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These statements have not been evaluated by the FDA. This product is not intended to treat, diagnose, cure, mitigate or prevent any disease. Consult with your doctor before starting any diet or exercise program. *Avg. weight loss 6.35 lbs in
8 weeks with same formula as Ultraburn vs 2.14 pounds with placebo. Both groups dieted and exercised. |
